The Civility Group Incorporated was founded in 1999 by Lewena Bayer and Karen Mallett.  Bayer and Mallett are nationally recognized as North America’s leading Experts on Civility.

The Civility Group Inc. head office is located in Winnipeg, Manitoba Canada. There are nine affiliates in Canada as well as a satellite office in the United States. International affiliate offices include: The Civility Group USA, Hadeel Askari Etiquette in Abu Dhabi, The Etiquette School Dubai, Manners with Ms. Michelle in Australia, and Yati Senu Etiquette and Protocol in Malaysia and coming soon, Vidha Vividha School of Expression in Haryana, India.

As the leading civility training and communications company in Canada The Civility Group Inc. is continuously adapting and growing. To meet market demands, services provide by The Civility Group Inc. are managed by the following divisions:

In Good Company: The training and development division of the Civility Group best known for corporate training. Topics range from the basics of business etiquette to dealing with office politics and conflict in your work environment.  The most popular session is their signature “How Not to be a Cocktail Weenie” a mixing business and pleasure session. In Good Company also offers bilingual training. Karen Mallett and Lew Bayer are articulate, persuasive, and energetic speakers who are available for keynote presentations at conferences and conventions. You can now take online training courses too.

Propriety Publications: Increasingly, professionals in business, leaders in educations, parents, and others, are discovering the value of civility. Whether it is to move forward with a career, to raise respectful children, or just to increase personal social skills, more and more people are interested in acquiring knowledge about etiquette, communication, and civility. To meet this need, The Civility Group Inc. is pleased to announce the launch of Propriety Publications.

Whether your need is books or training materials, curriculum development, tailoring of in-house training materials, creation or assistance with the editorial, magazine columns for print or online, or professional writing our publishing division has the expertise and experience to accommodate.  Watch for the launch of our online store and The Civility Group Online Learning Center which will include a variety of business etiquette/ communication courses. Coming soon…a new business etiquette book by Canada’s Experts, Lewena Bayer and Karen Mallett.

The International Institute of Civility: The Canadian head office for the development of cross-cultural etiquette and communication. The IIC works with community, academic and not-for-profit groups to promote and teach cross-cultural and diversity programs as well as respect and leadership- in our homes, schools, and communities all over the world. The International Institute of Civility offers a range of programs on topics related to Canadian Customs, Multi-Cultural Etiquette, Protocol, and International/Specialty Etiquette. If you are traveling and/or interested in learning about etiquette and protocol in other countries around the world, review/buy our travel reports. In partnership with Cardinal Consulting, The Civility Group is pleased to offer training and workshops on Canadian Aboriginal Culture and Etiquette.

In 2006, The Civility Group sold the children, youth/teens and Social IQ programs division called “The Etiquette Ladies” to Louise Fox. If you live in Canada and are interested in programs and materials for children, youth/teen, and Social IQ, or you’d like to start your own business and become a Canadian affiliate please visit www.etiquetteladies.com or email louise@etiquetteladies.com

Manners Matter USA is the American distributor for The Civility Group Children / Youth / Teens programs. The programs offer an extensive course curriculum that provides a sound foundation for learning manners, etiquette and social skills in a fun and interesting way. As children grow and progress through the lessons it is easy to see that Manners Matter in the USA, and all it takes is a few minutes to make a difference. www.mannersmatterUSA.com and www.monthlymanners.com