About The Civility Group, the Etiquette Experts

Karen Mallett and Lewena Bayer co-founded The Civility Group Inc. in 1999. Recognized as the leading experts in their field, Lew and Karen are in high demand as convention and conference keynote presenters. They are persuasive, entertaining, and passionate speakers who present on a variety of topics related to current issues in civility, entrepreneurship, leadership, and etiquette.

Bayer and Mallett have co-authored six books with plans for a new book on corporate civility to be released late 2008. The duo are regularly called upon for expert editorial commentary and they write a monthly ask the experts column called “Sticky Situations” for Canadian Living Magazine and www.canadianliving.ca . Since 1999 they have also written for Canada’s largest web network www.canoe.ca where you can find over 200 columns and new editorials weekly. The Civility Group Inc. has been featured in Chatelaine, GLOW, Macleans, Homemakers, Small Office; Home Office Magazine, Today’s Parent, Canadian Business Magazine, Profit, Winnipeg Women and Winnipeg Men Magazines and many other Canadian newspapers, online publications and magazines.

Mallett and Bayer have appeared on Canada AM, CBC’s It’s a Living, Report on Business Television, CBC National, CTV News Net, various Global News programs, Moneywise and many other Canadian television and radio programs.

In 2004, the etiquette ladies were nominated for Manitoba Women Entrepreneur of the year for their success with In Good Company.  Their expertise includes work as media spokespersons, moderating, editing, professional writing, facilitating online sessions for Progressive Business Conferences, and mentoring for various programs including work with the American Management Association in conjunction with Columbia University.

Mallett and Bayer often volunteer their time speaking and presenting across the country. The Civility Group is proud to donate a percentage of proceeds from the Macaroni and Please package (courtesy lessons for children ages 4-7) to Ronald MacDonald House

In 2006 The Civility Group Inc. launched The International Institute for Civility. The Institute is The Civility Group’s head office for the development of cross-cultural etiquette and communication. The IIC works with community, academic and not-for-profit groups to promote and teach cross-cultural and diversity programs as well as respect and leadership- in our homes, schools, and communities all over the world.

In March of 2006, The Civility Group Inc. sold the Children, Youth/Teen, Social IQ division called “The Etiquette Ladies” to Louise Fox of louisefoxprotocolsolutions.com  www.etiquetteladies.com

Effective June 2007, The Civility Group Inc. will offers more than 40 online civility courses. You can now buy civility train the trainer curriculum, books, and other materials at The Civility Group Inc. online store.